The Power of Saying NO!

The Power of Saying NO!

I did not come up with this phrase; I read it many years ago in a Harvard Business Review paper and remember it well. Many of my colleagues have heard me mention it over the years.

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It’s All About (the) Customer Service

It’s All About (the) Customer Service

At Phone.com we are in a very competitive business environment and one which is also a very fast moving and changing market. Yes the product and the service that we put out is extremely important. We have to remain cutting edge, offer the best features and apps and keep innovating. We do a pretty darn good job at this and we have some nice accolades to support it.

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Allocating Startup Equity by the Hour

Allocating Startup Equity by the Hour

Contributed by Alon Cohen, EVP/CTO at Phone.com. How do you move from a few friends brainstorming on a new startup concept, to actually getting the group to sit down and start working to build a company? How do you deal with situations in which one team member already has a job ...

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Low Cost Disaster Recovery in the VOIP world

Low Cost Disaster Recovery in the VOIP world

Contriubted by Alon Cohen, EVP/CTO at Phone.com Many businesses today have begun to switch to Internet-based telephony, or VoIP (Voice over Internet Protocol). Many benefit from the vast operating cost savings and flexibility of hosted cloud based VoIP solutions where there are no capital expenses involved in the installation of ...

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Fellowship